FAQ

Where can I get a MORE card?

What does MORE get me?

How many points do I get?

What do I get for registering?

What's the difference between points and rewards?

How long do my points last?

How do I check my points and rewards balance?

What do I do if I've lost my card?

How do I contact support?

Where can I get a MORE card?

You can get a MORE card at any of our participating pubs. Just ask a member of staff at the bar for details. Cards cost £1 but you get £2 worth of points when you register your card to get you started!

What does MORE get me?

It's all me, me, me, isn't it? And that's the way it should be. That's why MORE works so well. It's a points-based scheme, where you get points for every purchase you make in your local participating pub.

How many points do I get?

One pound equals ten points. You'll earn 10 points for every full one pound you spend, so if you spend £2.50 you'll earn 20 points and if you spend £3.00 you'll earn 30 points.

When you get to 200 points we automatically convert that to a £2.00 reward which gets added to your card, which you can spend in a participating pub.

What do I get for registering?

Once you've registered you're officially a part of the MORE family. We'll be able to send you great offers tailored for you and you'll also be able to spend all those points you've been busy collecting.

Management reserves the right to refuse custom and/or this offer and to withdraw/change offers (without notice), at any time (we have to say that).

What's the difference between points and rewards?

When you've earned 200 points we convert that to a £2.00 reward which you can spend in a participating pub. You can still continue to earn more points on purchases you make and again once you get to 200 points we'll convert that to a £2.00 reward.

How long do my points last?

Your points and rewards last 365 days from the day that we issue them to you. For example on 1 May you earn 20 points and on 2 May you earn 30 points; those points will expire the following year (365 days) on 1 May and 2 May.

So, unless you redeem them in your favourite venue, they will expire and be removed from your account.

Rewards work in exactly the same way so they expire 365 days after we convert your points to a reward.

How do I check my points and rewards balance?

Simple really! Click to manage your account. We will also send you balance updates regularly if you register and opt in to hear from us.

What do I do if I've lost my card?

If you're unlucky enough to lose your card, pick up a replacement card from a participating MORE pub. Then report a lost card to support@registermore.co.uk with the following details:

  • Email address to which it was registered
  • Full name used when registering
  • Your date of birth
  • The number on the reverse of your replacement card

Please note that the new card will replace your old one which will no longer work. Points and balances will be transferred to the new card, so there's no need to panic. There will be a slight wait, though, as it could take up to 72 hours for your new card to become valid.

How do I contact support?

Simply email us at support@registermore.co.uk.

And to help us sort things more quickly, please have the following details to hand:

  • Card number
  • Email address related to your MORE account
  • Pub name related to request
  • Detail of request